Privacy policy

Draft. This describes what the platform actually does. Have it reviewed by a lawyer for the Nigeria Data Protection Act before launch, and add the company's legal name and address.

Who we are

Momenta is an event ticketing platform for events in Nigeria. Questions about your data: use the contact form.

What we collect

• Ticket buyers (no account): your name, email address, phone number, the answers to any questions the organiser asks, and the names and emails of anyone you buy tickets for.
• Organisers and door staff: name, email, phone (optional), password (stored only as a secure hash), and for organisers the payout bank account.
• Payments: card and bank payments are handled by Paystack. We never see or store your card number. We keep the payment reference, amount and status.
• Records of actions such as logins, check-ins and payouts, to keep the platform secure.

Why we use it

• To issue and send your tickets, check you in at the event, and send event reminders and updates.
• To pay organisers and to process refunds.
• To prevent fraud and answer support requests.

We do not sell your data and we do not send marketing emails.

Who can see it

• The organiser of the event you register for sees your name, email, phone and answers. Door staff only see what they need to check tickets.
• Our staff see it only to run the platform, handle payouts and refunds, and answer your questions.
• Our providers process it for us: Paystack (payments), our email provider (sending emails) and our hosting provider.

How long we keep it

Orders, tickets and payment records are kept as long as the law requires for financial records. Organiser accounts are kept until they are deleted.

Your rights

• See the tickets linked to your email at any time with Find my tickets.
• Ask us for a copy of your data, or to correct or delete it, using the contact form.
• Organisers can delete their account from their dashboard.